Is the ski ticket included in the course price? The ski passes are not included in the ski courses! For kids’ discounts or free passes please check www.zillertalarena.at
Do beginners need a ski ticket? Not on the first day, but please check with your ski instructor.
Are the courses held in all weather conditions? The courses for kids and adults are held in any weather condition as long as the lifts are running. Private lessons also take place in any weather conditions, reserved hours cannot be re-scheduled.
How do I get to the meeting point and where do I have to register? Kids beginner 4-5 years of age meet right at our shop. All others meet at the Märchenwald lift. You will get all further information on registration at our shop (opposite of the Dorfbahn Königsleiten).
Can we enroll our children in the same group? In our ski school we organize our classes by the kids’ abilities and age. In case your children or their friends have about the same level, we ask you to bring forward your request on the first day. In case your kids do not ski on the same level the more experienced child will have to ski in a group with less experienced kids.
How are the groups divided? We sight the students ski a bit and then organize the levels based on their ability. We also consider the age of children.
Can I also join a group course during the week? In general we divide the groups on Sunday and Monday. Advanced skiers can join a group daily if the level fits and there is a group skiing. (Please check our course offers)
When do I have to pre-book a private ski instructor? The sooner – the better. Directly in our ski school office or send your request via email. Please note that reservations by phone are not possible!
Can we also book lunch child-care separately? Yes, at our ski school office. Please book before you bring your child to class.
From what age do you offer ski lessons for kids? Ski lessons are available for kids from age 4. We start with a first “discovery day”, which is credited when you book a course.
Do we get a refund if our child does not like the course? A refund is only possible with a medical note by a local doctor (sickness, injury etc.).
Do I have to take multi-day lessons successively? Yes, otherwise the level will vary too much and you might lose touch with the rest of the group and thus might have to change groups.
Which languages do the instructors speak? We instruct in German, Dutch and English.
What happens in case of injury? The courses are non-transferable and once you start a class it cannot be refunded. The Skischule Unterwurzacher is not liable in case of accidents.
Can I pay with credit card? Yes, we accept debit card (EC), Visa, Mastercard and Cash.