General Terms and Conditions

Important notes for your order

If a group is reduced to less than 4 participants, we reserve the right to merge them or to shorten the number of lessons. Multiple teacher changes possible due to the flexible organization. We disclaim any liability for accidents that occur during or before ski lessons. Accident and liability insurance is the responsibility of the course participants. Price refund due to injury or illness only with medical confirmation. Only unused days (difference) will be refunded. Course cancellations due to weather-related influences (force majeure) will not be replaced. Private courses take place in all weathers. The course ticket is not transferable! Unused course days expire! All deliveries and services of the ski school based on online orders via the Internet or other online services are based on these terms and conditions.


The customer is entitled to withdraw from the concluded contract at any time upon payment of the cancellation fees listed below.
To exercise the right of withdrawal (cancellation), the customer must send a notice of withdrawal or contact the ski school personally. In case of cancellation by the customer, the Unterwurzacher Ski School is entitled to charge the following cancellation costs.

Up to 14 days before the start of the booked service free of charge
14 days to 7 days before the start of ski lessons 50% of the agreed or paid amount.
From 7 days before the start or during the booked service: 100% of the agreed total amount (this also applies if the booked or pre-reserved service is not used).

In case of booked courses – in case of illness or accident, which makes participation impossible – the refund of the paid fee is possible if the customer presents a medical certificate. If they have already arrived, they must present a certificate from a local doctor.
If part of the benefit has already been used, the rate for the benefit will be recalculated. The recalculated difference will be refunded by bank transfer. The refund in case of justified cancellation will be made within a maximum of 14 days from the date of cancellation.

Content of the online offer

The ski school/ski rental (hereinafter referred to as “author”) assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author, which relate to material or non-material damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information, are excluded in principle, provided that there is no demonstrable intentional or grossly negligent fault on the part of the author.

All offers are subject to change and non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to discontinue publication temporarily or permanently.

References and links

In the case of direct or indirect references to third-party websites (“links”), which lie outside the author’s area of responsibility, a liability obligation would only come into force in the case in which the author is aware of the contents and it is not possible for the author to technically possible and reasonable to prevent the use in the case of illegal content.

The author hereby expressly declares that at the time the links were set, no illegal content was recognizable on the pages to be linked. The author has no influence on the current and future design, content or authorship of the linked pages. Therefore, the author hereby expressly distances himself from all contents of all linked pages that were changed after the link was set. This statement applies to all links and references set within the own Internet offer as well as to third-party entries in guest books, discussion forums and mailing lists set up by the author.

For illegal, erroneous or incomplete contents and in particular for damages resulting from the use or non-use of such information, the provider of the page to which reference was made is solely liable, not the one who uses links to the publication is only referenced.

Copyright and trademark law

The author endeavors to observe the copyrights of the graphics, sound documents, video sequences and texts used in all publications, to use graphics, sound documents, video sequences and texts created by the author himself or to use licence-free graphics, sound documents, video sequences and texts.

All brand names and trademarks mentioned within the Internet offer and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The mere mention of trademarks does not imply that trademarks are not protected by the rights of third parties!

The copyright for published objects created by the author himself remains solely with the author of the pages. Any duplication or use of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.

Booking and reservation of ski and snowboard courses

The use of the lifts is not included in the ski course fee. The ski school does not provide a replacement for lessons that are no longer required due to the failure of the cable car and liftfacilities.

Only group courses are offered in the online shop, which can be booked up to a maximum of 7 days before the course starts. For private and other courses, please contact the ski school directly.

Rental and reservation of ski and snowboard equipment

Each lessee is liable for a proper return of the equipment up to the value of the sale of the borrowed products.

The landlord is entitled to request a security in the form of the deposit of a document (passport, identity card, driving licence) or a security deposit. The deposit of a guarantee is not considered as a possible purchase price for the equipment parts.


Credit card payments in favour of the ski school are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Mats, Switzerland (“TREKKSOFT”). TREKKSOFT will appear as TREKKSOFT TOUR BOOKING on your credit card statement. The domain in which you enter and process your payment is the property of TREKKSOFT and is operated by TREKKSOFT. Please send an email to for all requests for your credit card payments and chargebacks.

Place of jurisdiction, place of performance and choice of law

Place of performance is the central branch of the ski school/ski rental. Disputes are the responsibility of the court responsible for disputes at the headquarters of the central branch of the ski school/ski rental. Austrian law applies. The contract language is German.

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